FAQ

1.How often do you make updates?

We do our best to provide you with the best services possible. We cannot do that if we do not keep stats updated. You can expect updates in less than 24 hours. The stats can be revised for accuracy and quality assurance.

2.Do you weight your data?

No. we do not impose any weights on our data. We made that decision because we do not want to provide inaccurate results. Weighting methodologies are not always reliable or accurate. They may produce incorrect data. Or users are at liberty to run data using the weighting methodology that they find most convenient.

3.Why should I track visitor activity on my website?

Most online business people agree that tracking the activity of users on their sites is great for coming up with marketing strategies. It is impossible to satisfy your clients if you do not know what they want. By observing their actions, you can detect the strengths and weaknesses of your site. Using the information, it is possible to come up with strategies to keep your visitors engaged every time they visit your site.

4.Why should I choose you over other services?

There are plenty of sources that offer the same services that we do. However, we feel that we may be the best bet for you. We provide you with accurate results. Unlike other companies, we do not collect data from opt-in toolbars. We use anonymous third parties instead. Even though we do our best to provide you with the best service possible, we acknowledge that we are not perfect. We accept suggestions and criticism from web designers and marketing officials. We use their input to make regular improvements to our service. Our clients are our biggest priority. Our stats represent page views instead of unique visitors. The goal is to provide you with a close representation of the internet usage. We provide you with all the information free of charge.

5.Why don’t you use unique visitors for your stats?

Unique visitors are the people that visit your website over a specified period. If the same person visits your website more than once, they are only counted as one unique visitor. A pageview represents the time when you’re your website is refreshed. Page views do not need to be unique. Every time that visitors view pages in your website counts. Our stats are based on page views. We believe that basing stats on unique visitors gives inaccurate results. It brings out questions such as; ‘Should you count every visit a unique visitor makes on different sites in your network?’ ‘What happens if a person uses multiple browsers to visit your website on different occasions?’ and ‘Is it accurate to use cookies to define a unique visitor?’

6.Do you offer support?

Yes. We are always willing to offer you support whenever you need it. Our team is available 24/7. You can reach us through phone calls, live chat, or email. We encourage our clients to contact us with inquiries, suggestions, or comments at any time.

7.Do you provide demos

Yes. We provide you with demos before purchasing our product. We encourage our clients to view the site before purchasing it. We have faith in it, and we believe that you should be able to see how it will work for your business before making the decision to buy it. If you have any questions or concerns after the demo, we will be glad to address them.